Frequently Asked Questions

Guidance Notes

Click or tap on the headings below to reveal answers. Please also see our Terms and Conditions.


Can we inspect salt water damage?

We cannot accept salt water damaged vehicles.

Can you inspect Category A or B vehicles?

We cannot inspect Category A or B vehicles even if the vehicle has had a log book (V5) issued.

How is my personal data protected (GDPR)?

Please read our Privacy Policy here.

How long does the inspection take?

Between 1 – 2 hours dependent on the extent of the damage.

How long will it take for my paperwork to be received?

Paperwork is issued via email within 5 working days (Saturday is not included as a working day) after your inspection has been completed.

How much will the inspection cost?

This is dependent on car type and you will be advised when you register and make your application the cost. It is currently between £250.00 – £280.00. Retests are between £80.00 – £100 dependant of the amount of remedial work required.

How will I know appointment availability?

This will be advised when you make your booking.

What do I need to bring to the inspection?

The V5 log book, the current MOT or taxi equivalent.

What does the inspection cover?

An engineer will inspect for any accident repair. The repair has to be completed to a commercially acceptable standard for the vehicle to pass. The engineer will check the condition of the upper and underbody. There will be a wheel alignment check, a brake test and a road test. All the electrical ancillaries and vehicle lighting will be checked. Tyres, tread, pressure and condition will be checked, the suspension and steering parts will be inspected. We would recommend the vehicle is repaired by an insurance approved garage and the vehicle is MOT’d again after the repairs have been completed, to avoid the vehicle from failing inspection.

What happens if I want to cancel?

Please read our Terms and Conditions.

What happens if my vehicle fails the inspection?

A retest will be required, the engineer will go through the failure points with you at the time of inspection followed by a failure report sent via email 5 working days after inspection. Once these areas have been rectified, you will need to rebook your vehicle in for re-inspection. If the vehicle fails and requires a retest, as along as the vehicle is brought back within 30 days, the retest fee is between £80 and £100. Over 30 days, the car will need a full inspection at the full current inspection cost.

What if my vehicle is for private hire or taxi usage?

If your car is a private hire vehicle / taxi or intended for this use, please inform us which council you require us to send paperwork to which is issued via email within 3 – 5 working days (Saturday is not included as a working day)

What vehicles cannot be inspected?

  • Vehicles over 3 metre wheelbase and/or double rear wheel
  • Category A or B vehicles

When do I need to pay?

When you have submitted your application and a suitable inspection date has been agreed by you.

Where are the inspection centres?

There are currently three vehicle inspection sites:

  1. Wolverhampton
  2. Royston in Hertfordshire
  3. Redhill in Surrey

Get Directions

Where should I get my vehicle repaired?

Autolign Inspections Ltd are not allowed to refer customers, however, it is advisable to ensure your vehicle is repaired by a reputable repairer.