Terms

Terms & Conditions

To be read in conjunction with our FAQ’s Guidance Notes

Set out below are the Terms & Conditions that will apply in respect of all inspections undertaken by an HPI authorised Inspection Company under the MIRRC (Thatcham) Approved HPI Vehicle inspection procedures.

1 Before an inspection can be undertaken the customer must provide…

A valid V5 registration document or a reliable copy. (If available) for the vehicle, A valid MOT certificate, if the vehicle is more than 3 years old, dated after the repair has been carried out, A purchase receipt for the vehicle or an explanation as to how the vehicle was acquired by the customer, receipts and bills for major component parts Including body shells, -etc. fitted during repair and Cash/ cheque or other means of payment, for the total inspection fee payable.

2 Roadworthy Condition…

The customer shall ensure that the vehicle is in a roadworthy condition before it is submitted for inspection. If it is not and the inspector’s opinion shall be conclusive in this respect, the inspection shall be terminated WITHOUT any part of the inspection fee being refundable.

3 Remove Personal Effects and Fittings…

All personal effects and fittings should be removed from the vehicle before inspection takes place, the inspection company cannot be held responsible for loss or damage to personal objects or fittings left with, or on the vehicle whilst it is undergoing inspection.

4 Agree to time and date…

The vehicle must be available for inspection at the time agreed between the inspection company and the customer. If the customer cancels, or otherwise attempts to alter the time/date of the appointment made for the inspection to be carried out. the inspection company may impose a cancellation charge the inspection company may at its complete discretion change the arrangements made for the inspection to carry out, in which event suitable alternatives will be made.

5 Inspection Results…

A written confirmation of the inspection result will be Included In the Vehicle Inspection Report, the original copy of which will be supplied to the customer. All Intellectual property rights in the Vehicle Inspection Reports belong to HPI Ltd and the customer should note that the inspection company and HPI Ltd reserves the right to supply copies of the report to third parties.

6 If the vehicle passes the inspection test…

If the vehicle passes the inspection test the inspection company will arrange for the details of the vehicle to be removed from the HPI Condition Alert Register and transferred to the HPI Condition Inspected register. This reclassification of vehicle details will normally take place within less than ten working days of receipt by HPI Ltd of the request from the inspection company to reclassify.

7 Inspection Failure…

If the vehicle does not pass the inspection test, the inspection company will advise the customer of the reason for failure so that the faults maybe rectified. The vehicle may be subsequently tested once rectification has taken place.

8 Vehicles which have undergone major sectional repair will not be accepted for reclassification…

Vehicles which have undergone major sectional repair will not be accepted for reclassification. Vehicles which have been repaired following partial or total submersion in salt water will not be Inspected and are not eligible for reclassification. Only vehicles with Category S (previously Category C) or Category N (previously Category D) can be Inspected and reclassified by HPI.

9 An inspection under the MIRRC (Thatcham) Approved HPI Vehicle Inspection…

An inspection under the MIRRC (Thatcham) Approved HPI Vehicle Inspection Procedures is intended to verify the quality of the repairs to a damaged vehicle In order that its details can be reclassified by HPI Ltd. The inspection company does not give any warranty in respect of any vehicle inspected either to the customer or to any purchaser of the vehicle from the customer who shall remain at all times responsible informing any such purchaser of the history of the vehicle.

10 Notice of Cancellation…

Notice of cancellations must be given 48 hours in advance of your inspection date & time. Failure to comply will result in fees being non refundable. The date and time of your inspection can be moved to another available date and time, with a minimum of 48 hours notice, with no loss of paid fees.